Refund Policy
How billing works
Drafta has no automatic charges. Each billing period (990 ₽ monthly or 9,500 ₽ yearly; $9.99 or $95.88 outside Russia; paid by MIR, Visa or Mastercard card) is its own order, so there is nothing to cancel — simply do not pay the next one and the account moves to read-only mode at the end of the paid period instead of renewing.
Refunds
A payment can be refunded within 14 days of the payment date, provided the app was not used during the paid period.
A refund goes back to the card the payment was made with, through the Robokassa payment service.
How to request a refund
Write to support@drafta.org with your account email and the payment date.
This page is a draft. It has not yet been reviewed by a lawyer and is not legal advice.